How DANA And QRIS Data Is Used
We collect only the details needed to create and protect your account, process a wallet request, respond to support, and keep our records accurate. That can include your phone number, verification result, sign-in events, device type, approximate connection details, payment reference and messages sent through our
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contact route. DANA, OVO, GoPay and QRIS may appear in transaction records, while a bank transfer or virtual account can add a reference number used to match your request. We use these records to identify an account action, detect unusual access and resolve a status question;
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we do not describe them as a public profile. Cookies can keep a session open and remember selected settings. We retain records for the period needed for the stated purpose or applicable obligations, then remove or separate them where practical. Where local law permits, you can
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ask what we hold, request a correction or raise a concern about handling. Eligibility and access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.